"Communication Styles: What to Know and Use to Generate Win-Win Conversations" (2 CPE, Level 2) with presenter Tim Wright will be held on Thursday, November 12, 2009 from 11:30am to 1:30pm.
Description: Attendees will learn specific speaking and listening skills (guidelines) to enhance the participant's ability to communicate with clarity, ease, and energy with others. The benefits of the content include improved efficiency with associates, greater comprehension by clients, strong persuasive skills for on-the-job situations. As well, these concepts and tactics generate communication value outside ones work environment.
Suggested learning needs codes:
1000 Professional Skills
1030 Verbal communication skills, presentations
6000 Education, Training, and Counseling
6070 Interviewing and Listening Skills
7000 Business and Management
7050 Customer focus
7150 Negotiation
7200 Team Building
7210 Sales, merchandising
8000 Food Service Systems and Culinary Arts
8120 Sales, merchandising
Registration will begin on Tuesday, November 3, 2009 at 8am. Prices for this webinar will be $50 for non-members, $25 for members, $15 for students and $125 per site. Please check the TDA website at www.eatrighttexas.org for more details on Tuesday, November 3, 2009.
"Tim has worked with hundreds of businesses, organizations, and associations since 2002. He has presented keynotes, workshops, breakout sessions, and educational programs within his area of expertise: performance improvement in almost every state of the union. Tim's Blow the Lid Off Performance curriculum includes educational courses for employee retention, customer satisfaction, team building and success, management accountability, and leadership development.
Tim has authored two books: Batteries Included: How to Charge and Recharge Your Creative Cells, and KAPOW! 64 Blasts to Blow the Lid Off Your Job Performance. His monthly electronic newsletter, Taking Care of Health Care, currently has over 4000 subscribers. Tim has published articles in more than 100 industry-specific newsletters and periodicals. "
